Privacy Policy

Effective Date: January 3, 2025
Address: 415 Union St, Covington, Tennessee
Contact Information:

At LuxeLuis, safeguarding your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, the measures we take to protect your data, and your rights regarding your personal information.

Information We Collect

We collect personal information to provide a seamless and personalized shopping experience. This includes:

  1. Personal Identification Information: Name, email address, mailing address, phone number, and payment details.

  2. Non-Personal Data: Browser type, IP address, pages visited, and other technical details gathered through cookies and tracking tools.

  3. Purchase Information: Items purchased, transaction history, and feedback on products.

  4. Communication Records: Emails, chat transcripts, and other correspondence with our support team.

How We Use Your Information

The data collected is utilized for:

  • Order Processing: Fulfilling purchases, confirming transactions, and providing receipts.

  • Personalization: Tailoring recommendations based on purchase history and browsing behavior.

  • Marketing: Sending promotional offers, newsletters, and updates about new products or services.

  • Improvement: Enhancing website functionality, product offerings, and customer service quality.

Sharing Your Information

We do not sell personal data. However, your information may be shared with:

  • Service Providers: Payment processors, delivery partners, and marketing agencies.

  • Legal Authorities: When required by law or to protect LuxeLuis from fraudulent or malicious activity.

Security Measures

Our security protocols include:

  • Encryption of sensitive data such as payment details.

  • Regular security audits and system updates.

  • Restricting access to personal information to authorized personnel only.

Your Rights

You have the right to:

  1. Access: Request a copy of the data we hold about you.

  2. Amend: Correct inaccuracies in your personal information.

  3. Erase: Request deletion of your data, subject to legal and operational limitations.

  4. Opt-Out: Withdraw consent for certain data uses, including marketing communications.

For inquiries or to exercise your rights, contact us at info@luxeluis.com.