Shipping Policy

Effective Date: January 3, 2025
Address: 415 Union St, Covington, Tennessee
Contact Information:

LuxeLuis aims to provide timely and reliable delivery of your purchases. This Shipping Policy explains how we process, ship, and deliver your orders, as well as your options for tracking and resolving delivery issues.

Shipping Options

  • Standard, expedited, and international shipping.

  • Delivery times range from 3-10 business days depending on the destination.

Shipping Costs

Costs are calculated based on weight, size, and destination.

Lost or Damaged Items

  • Customers must report issues within 7 days of delivery.

  • Claims will be investigated, and resolutions provided promptly.

Detailed Sections

International customers are responsible for customs duties and taxes imposed by their country. LuxeLuis is not liable for delays caused by customs clearance.

Oversized items or those requiring special handling may incur additional shipping fees. Customers will be notified at checkout or upon order confirmation.

For multi-item orders, LuxeLuis may ship products in multiple packages to ensure prompt delivery. Tracking details for all packages will be provided.

This policy is updated periodically to reflect changes in shipping regulations or service offerings.